Online prescribing

Project

  • Enabling medical professionals to securely send prescriptions to patients during online appointments or when patients lose their scripts, seamlessly integrating this functionality into the current prescribing workflow. This addition improves accessibility and convenience for patients while ensuring a secure, efficient process for providers.

Problem

Lack of secure messaging for prescriptions, leading to the use of unsecured methods like email when patients can’t visit in person.

My role

  • Senior product designer

Technology

Research

Analyzed current workflows for prescription management across both desktop and cloud-based products, aiming to integrate a secure online prescribing flow. Conducted user interviews with medical practitioners to gather insights, refine ideas, and ensure alignment with their needs and expectations.

Design

Developed prototypes to gather initial feedback, enabling quick iterations before creating high-fidelity designs. Ensured consistency by aligning with established design patterns in existing products, facilitating a seamless integration of the new prescribing workflow.