Labels

Project

  • The project aimed to streamline administrative tasks by enabling staff to quickly print labels with patients' demographic information. This solution reduces the time spent on manual printing and minimizes the risk of errors. Additionally, it supports bulk label printing, increasing efficiency for administrative staff.

Problem

Practices face challenges with printing patient information manually for files and letters. Labels need to be printed in various sizes, making the process cumbersome. Additionally, practices cannot print labels for multiple patients at once, requiring them to handle each patient individually.

My role

  • Senior product designer

Technology

Research

Conducted interviews with five customers to understand their pain points and current workflows. Analyzed feedback from the customer hub and gathered relevant data. Facilitated a workshop with a co-design team of customers to capture requirements and collaboratively develop an improved workflow and new ideas.

Design

Refined ideas through multiple iterations, transforming them into interactive prototypes and high-fidelity designs.